Important Consumer Information

Last Modified: September 2023

California Residents: The state Rosenthal Fair Debt Collection Practices Act and the federal Fair Debt Collection Practices Act require that, except under unusual circumstances, collectors may not contact you before 8 a.m. or after 9 p.m. They may not harass you by using threats of violence or arrest or by using obscene language. Collectors may not use false or misleading statements or call you at work if they know or have reason to know that you may not receive personal calls at work. For the most part, collectors may not tell another person, other than your attorney or spouse, about your debt. Collectors may contact another person to confirm your location or enforce a judgment. For more information about debt collection activities, you may contact the Federal Trade Commission at 1-877-FTC-Help or www.ftc.gov. GC Services is a Service Provider. Information collected from you may include identifiers, contact information, education, employment information, commercial information, and payment information; this personal information will be used in an attempt to collect a debt. For information about GC Services’ Privacy Policy, visit www.gcserv.com/privacy.
Colorado Residents:: FOR INFORMATION ABOUT THE COLORADO FAIR DEBT COLLECTION PRACTICES ACT, SEE HTTPS://COAG.GOV/OFFICE-SECTIONS/CONSUMER-PROTECTION/CONSUMER-CREDIT-UNIT/COLLECTION-AGENCY-REGULATION/ A consumer has the right to request in writing that a debt collector or collection agency cease further communication with the consumer. A written request to cease communication will not prohibit the debt collector or collection agency from taking any other action authorized by law to collect the debt. Our corporate headquarters is located at 6330 Gulfton, Houston, TX 77081. Our Colorado office is located at 1776 South Jackson Street, No. 900, Denver, CO 80210-3808. Telephone: 720-287-8684.
Maine Residents: You may call us using the toll free phone number shown on the front of this letter. Our normal business hours are 8:00 a.m. to 5:00 p.m. CT.
Massachusetts Residents: You may call us using the toll free phone number shown on the front of this letter. Our normal business hours are 8:00 a.m. to 5:00 p.m. CT.
Minnesota Residents: This collection agency is licensed by the Minnesota Department of Commerce.
New York Residents: As a debt collector, GC Services is prohibited under the Fair Debt Collection Practices Act, 15 U.S.C §1692 et seq., from engaging in abusive, deceptive, and unfair debt collection efforts, including, but not limited to the use or threat of violence; use of obscene or profane language; and making repeated phone calls with the intent to annoy, abuse or harass while attempting to collect a debt. If a creditor or debt collector receives a money judgment against you in court, state and federal laws may prevent the following types of income from being taken to pay the debt:
  1. Supplemental security income, (SSI);
  2. Social security;
  3. Public assistance(welfare);
  4. Spousal support, maintenance (alimony) or child support;
  5. Unemployment benefits;
  6. Disability benefits;
  7. Workers’ compensation benefits;
  8. Public or private pensions;
  9. Veterans’ benefits;
  10. Federal student loans, federal student grants, and federal work study funds; and
  11. Ninety percent of your wages or salary earned in the last sixty days.
NYC Residents: NYC Department of Consumer Affairs’ specific license # varies as to city/state location of sender:

Copperas Cove-2032601; Houston-2032594; San Antonio–2032610; San Diego–2032615.

North Carolina Department of Insurance:
Permit Numbers:

Houston- 119506472

San Antonio- 119506468

San Diego- 119506477

Copperas Cove- 119506471

GC Services office locations:

6330 Gulfton, Houston, TX 77081

5723 University Heights Blvd., Suite 101 & 106, San Antonio, TX 78249

8400 Miramar, Suite 250, San Diego, CA 92126

332 Town Square, W Highway 190, Copperas Cove, TX 76522

Tennessee Residents: This collection agency is licensed by the Collection Service Board of the Department of Commerce and Insurance.
Washington Residents: GC Services office locations: 6330 Gulfton, Houston, TX 77081; 5723 University Heights Blvd., Suite 101 &106, San Antonio, TX 78249; 8400 Miramar, Suite 250, San Diego, CA 92126; 332 Town Square, W Highway 190, Copperas Cove, TX 76522.