Effective Date: January 2020
At GC Services, we are committed to safeguarding the privacy and security of your personal information. We want you to know how we may collect, use, share, and keep information about you and the steps we take to ensure your privacy and security are protected. This Privacy Policy applies to your personal information collected by GC Services, both through GC Services’ websites and offline, in accordance with the terms described below.
For purposes of this Privacy Policy, personal information means information that directly or indirectly identifies a particular individual, such as the name, mailing address, email address, telephone number, social security number, and other identifiable information. When otherwise non-identifiable information is directly or indirectly associated with personal information, the resulting combination of information is also treated as personal information.
We may also gather personal information about you online if you:
Personal information collected about you online and in other ways may be combined. Any combined information may be used, shared, and kept as described below. Combined information will be used, shared, and kept in the same manner as if the personal information had not been combined.
GC Services secures your personal information from unauthorized access, use, or disclosure using both logical and physical security measures. GC Services secures your information on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. When your personal information is transmitted electronically, it is protected through the use of encryption. We will keep your personal information only as long as we must in order to provide our services, unless we are required by law or regulation or for litigation and regulatory investigations to keep it longer. Once your personal information is no longer needed, we take reasonable steps to securely destroy or permanently de-identify your personal information.
The GC Services websites use "session cookies" to help personalize your online experience. Session cookies are used to ensure that you are recognized when you move from page to page within our website and allow information you enter to be remembered during your site visit. Session cookies are not stored by us and are deleted when your session closes or after a period of inactivity.
Because we do not track our site users over time and across third-party websites, we do not respond to browser do-no-track signals.
GC Services will occasionally update this Privacy Policy to reflect changes in the law and company policy. GC Services encourages you to periodically review this Privacy Policy to be informed of how GC Services is protecting your personal information.
This Privacy Notice for California Residents (“PNCR”) supplements the information contained in GC Services’ Privacy Policy and applies solely to individuals who reside in the State of California ("individuals" or "you"). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this notice.
The purpose of this PNCR is to provide California residents with a description of GC Services’ online and offline practices regarding the collection, use, disclosure, and sale of personal information and of the rights of California consumers regarding their personal information.
The specific categories of personal information we may have collected about you is dependent on a variety of factors including, but not limited to, the circumstances surrounding why we may have been in contact with you. Generally, we may have collected personal information about individuals who are our employees, job applicants, prospective clients, customers of our clients, individuals who may be able to provide location information for customers of our clients, or individuals who have visited our website(s). Accordingly, in the preceding twelve (12) months, GC Services may have collected the following categories of personal information about you, as applicable:
If applicable, GC Services collected, utilized, and shared these categories of personal information in accordance with GC Services’ general Privacy Policy, as described above.
This section describes your rights under the CCPA and explains how to exercise those rights. Please note this section does not apply to employment-related personal information collected from California-based employees, job applicants, contractors, or similar individuals.
In order to exercise your rights under the CCPA, you are required to submit a verifiable consumer request. The steps for submitting a verifiable consumer request are provided below in the section titled Submitting a Request Under the CCPA.
You have the right to request that GC Services disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
GC Services does not engage in the sale of personal information.
You have the right to request that GC Services delete any of your personal information that we collected and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
GC Services does not discriminate against consumers who exercise their rights provided by the CCPA.
To exercise your rights described above, you will need to submit a verifiable consumer request. We offer two (2) methods to submit your request:
Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request twice within a 12-month period. The verifiable consumer request must:
We will be unable to respond to a request, or provide you with personal information, if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. The type of information needed to verify your identity is dependent on the circumstances surrounding why we may have been in contact with you. Generally and for most individuals, however, your name, address, phone number, and your GC account number will likely be necessary for us to verify your identity.
We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
We will respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.
We will deliver our written response to you by mail or electronically, at your option.
Our response to a verifiable consumer request will only cover the 12-month period preceding our receipt of your verifiable consumer request.
If we are unable to comply with a request, we will provide a response which explains the reason(s) we are unable to comply with a request, if applicable.
GC Services reserves the right to amend this Privacy Notice for California Residents at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on our website(s) and update the Privacy Notice's effective date.
If you have questions or concerns about GC Services Privacy Policies or practices, or the Privacy Notice for California Residents, you can contact us at: